SaaO / SaaO community
SaaO cases
A SaaO case is not a marketing success story: it is the documentation of an operation. Every published case follows the same structure so cases can be compared and learned from.
Structure of a case
Context
The business, its problem, and why neither a generic SaaS nor traditional development solved it.
Blueprint
Which blueprint the work started from and what it ships with by default.
Adaptation
What was parameterized and customized, and who did it (humans, gated agents, governed agents).
Operation
Metrics of the running system: availability, incidents and their resolution, evolution of the software over time.
Evidence
What the client can verify without trusting the provider. At Level 3, the Software Passport.
● Case directory status
The first documented cases will be published here during 2026. If you operate software under this model and want to document your case with this structure, reach out through the contribution page.
/en/cases